Operating instructions and explanatory videos on using the BMW ConnectedDrive services.

What’s available and how does it work? We introduce you to the most important services & apps and systems and show you in few steps all that you need to know in order to use the services.

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  • Registration in the customer portal.

    Just a few steps is all it takes. This is where you can find out how to register in: My BMW ConnectedDrive customer portal.

  • BMW ConnectedDrive Store & customer portal.

    Whether you are looking for Online Entertainment, the practical Concierge Services or all BMW Apps ready applications – you will now find the full range of our Services & Apps online in the BMW ConnectedDrive Store in the customer portal “My BMW ConnectedDrive”.

  • ConnectedDrive Services.

    The special equipment option of ConnectedDrive services offers you a wide range of intelligent services and apps to provide you with information and entertainment during your journey.

  • BMW Apps.

    Load selected apps onto your smartphone or tablet and use the applications on your devices or directly in your BMW.

  • BMW Routes.

    BMW Routes is an interactive route planner allowing you to easily transfer routes recommended by BMW or your own suggestions to your vehicle and then retrieve them in the navigation system.

  • My Info / Send to Car.

    Planning your journey with Google Maps? Then simply send your destination directly from Google Maps to your BMW, where it can be entered into the navigation system for route guidance. In this way, you can fully concentrate on driving while you’re on the road.

  • Real Time Traffic Information.

    Real Time Traffic Information informs you about traffic conditions as they develop, warns you of congestion and redirects you when necessary.

  • Concierge Services.

    Whether you need an ATM or an on-duty pharmacist: a BMW Call Centre agent is there to support you around the clock, whenever required.

  • Intelligent Emergency Call.

    If an accident sets off the airbags or belt tensioners, the Intelligent Emergency Call is activated automatically. The emergency call can also be triggered via the SOS button in the vehicle if, for example, you need to assist other road users.

  • Remote Services.

    Straightforward, comfortable and secure: with Remote Services you operate your BMW from a distance via your smartphone or the BMW Call Centre.

  • Online Entertainment.

    The right song for every situation, every road and every mood: with BMW Online Entertainment you have unlimited access to millions of music tracks.

  • Internet.

    The Internet service from BMW ConnectedDrive enables you to access the infinite possibilities of the Internet in your BMW.

  • BMW Teleservices.

    Extremely practical: BMW Teleservices books your BMW in for a service, for example, and connects you easily and quickly with BMW Mobile Care.


  • BMW i Remote App.

    Range display, battery and charging level, service messages or vehicle location: the BMW i Remote App supplies you with detailed information on the current status of your BMW i at all times.  

  • BMW i Remote App for Samsung Gear S.

    The innovative refinement of the BMW i Remote App for the Samsung Gear S means that as from now you are no longer connected with your BMW i via your smartphone but also via your Smartwatch.

  • BMW i Navigation.

    The quick and economical way: the connected BMW i Navigation guides you along the most efficient route to your destination.



  • Steering and lane control assistant incl. Traffic jam assistant.

    The Steering and lane control assistant including Traffic jam assistant can be activated to support the driver in monotonous traffic situations. Between 0 and 210 km/h, the system steers the vehicle automatically and always keeps the vehicle in the middle of the lane.

  • Navigation system Professional.

    The Navigation system Professional offers drivers a design implemented completely in 3D combined with an innovative interface concept and numerous functions for navigation, office and multimedia. In its latest generation the Navigation System Professional in connection with BMW ConnectedDrive even carries out automatic updates of the navigation maps.

  • Rear view camera.

    The Rear view camera enables improved orientation when reversing at speeds below 15 km/h, for example when parking. It shows the area behind the car on the Control Display. Interactive track lines for measuring distance and turning circles assist the driver when manoeuvring, obstacles are marked in colour.

  • Side View.

    With Side View you can “peek round the corner” at difficult exits even while your view of the situation is obscured.

  • Parking Assistant.

    The Parking assistant including linear guidance parks the vehicle completely automatically, parallel or perpendicular to the street. The system works by measuring potential spaces while driving past them at a low speed. If the driver parks manually without the help of the Parking assistant, Active Park Distance Control (PDC) offers additional protection against damage with the Lateral parking aid.
    The contents displayed depend on the respective equipment.

  • Speed Limit Info.

    Speed Limit Info incl. no-overtaking indicator shows you whether any speed restrictions apply or whether overtaking is currently prohibited.
    The contents displayed depend on the respective equipment.

  • Remote Control Parking.

    The Remote Control Parking function allows the driver to conveniently hop out of the vehicle before parking it via remote control by moving it forward into, or reversing out of, a tight parking space or garage. The driver activates the remote-controlled parking function from outside the vehicle via the BMW display key.

  • BMW Head-Up Display.

    The full-colour BMW Head-Up Display projects all information relevant to the journey directly into the driver's field of vision, thereby allowing them to fully concentrate on driving. Information such as the current speed, navigation directions, Speed Limit Info including no-overtaking indicator, along with telephone and entertainment lists are displayed.The contents displayed depend on the respective equipment.

  • BMW Selective Beam.

    Travelling at night becomes much more relaxed. This is because when BMW Selective Beam detects any vehicles ahead and oncoming traffic, the high-beam assistant automatically dips the headlights and allows you to benefit from an especially effective continuous full beam.

  • Lane Departure Warning.

    At speeds of over 70 km/h, Lane Departure Warning recognises lane markings and draws the driver's attention to an unintentional lane change by means of vibrations in the steering wheel. If vehicles enter the driver's blind spot, Lane Change Warning issues a warning with a vibration in the steering wheel and a blinking warning symbol on the exterior mirror.

  • Active cruise control with Stop&Go function.

    Active cruise control with Stop&Go function and Approach control warning with braking function reacts to stationary vehicles, independently maintains a preselected distance from the vehicle ahead and automatically controls speed down to standstill, automatically accelerating again as soon as traffic flow allows it.
    The scope of functions may vary according to the BMW model.

  • Lane Change Warning.

    When another vehicle is approaching at high speed from behind or is in your blind spot, the Lane Change Warning helps you to appraise the situation correctly by issuing optical signals.

  • Navigation system Professional incl. Touch Display.

    The latest generation of the Navigation system Professional incl. 10.25" LCD colour display and radio BMW Professional with DVD drive comes with more than 20 GB of memory e.g. for audio files. It is operated intuitively via the iDrive Touch Controller and seven functional bookmarks or alternatively via the Touch Display. 

  • BMW Gesture Control.

    With BMW Gesture Control, certain functions can be operated by means of defined hand movements. For certain operations the system will for example recognise gestures such as 'swiping' or 'pointing' for accepting or rejecting an incoming call, or circular motions of the index finger to adjust volume.

  • Surround View.

    This service ensures that you always have clear vision and can thus master tight parking spaces and difficult exits. Thanks to cameras in the exterior mirrors and a Rear View Camera, Surround View gives a 270-degree all-round panorama view.